The artists and artisans carefully pack their creations so that they arrive to you without any problem. Gaston then collects the parcels and makes grouped shipments through a partner carrier. We will inform you as soon as your order is shipped.

We do not accept exchanges. In the case of a refund, if you wish to return a part, you have 15 calendar days to send your request to the customer service. Your email must specify the reference of the article and the reason for the return. You will have to pay for the postage. Please make sure to reuse the original packaging to protect the item as much as possible, as it will travel in the opposite direction.